cresaro
14 days free

A WhatsApp assistant and booking system for Israeli businesses

Customers write on WhatsApp.The bookings make themselves.

Cresaro answers your customers on your business number, in Hebrew, Arabic and English. It quotes the price from your own list, books straight into your calendar and sends a reminder. And when someone cancels, it offers the time to whoever was waiting for it. Even at 23:47, long after you went home.

Start 14 days freeTry the assistant on WhatsApp
  • No credit card
  • Monthly, no commitment
  • The trial starts only when your assistant goes live

The assistant booked itFacial · tomorrow 17:15

₪320 in the calendarSynced with Google Calendar

A reminder goes out tomorrow at 09:00With confirm, change and cancel

Today at Studio LotusExample

  • A 14:00 cancellation → filled from the waiting list in 6 minutes
  • 7 reminders went out, 6 confirmed
  • A voice note transcribed and answered
  • A question in Arabic answered in Arabic
  • 3 bookings made from the booking page
  • A 5★ rating → the Google review link went out
  • Rotem, away 6 weeks → booked again
  • A Facebook lead landed in the leads list
  • A question about a discount handed to Noa

Cancellation recovery

Someone cancelled?Someone else already booked.

A time that frees up is money walking out the door. Cresaro offers it on WhatsApp to the people who wanted it, and whoever taps first gets the appointment. You call nobody. You just see it on your board.

Included in Plus, Pro, and Business

  1. 09:12 · Step 1

    Dana cancelled her 14:00.

    The time frees up in the calendar the moment the cancellation comes in, from WhatsApp, the manage link or your board.

  2. 09:12 · Step 2

    Who wanted exactly this time?

    First the waiting list: the people whose requested day and time fit this one. If nobody fits, it turns to regulars who are due back and said yes to messages.

  3. 09:13 · Step 3

    The offer goes out on WhatsApp, with one button.

    From your business number, with the service, the time and the price. Nothing is held aside: whoever taps “Book it” first gets it. Whoever taps after hears it was taken and gets other free times.

  4. 09:18 · Step 4

    Booked. ₪280 back in the business.

    The booking goes through the same engine that prevents double bookings, and Shir gets a confirmation and a reminder like any customer. The amount is counted on your board under “Recovered”, apart from everything else.

Recovered this month

Cancelled appointments filled again, in money.

Example · Studio Lotus

₪4,860

17 appointments filled again · 2 requests waiting for you

  • ₪980Week 1
  • ₪1,240Week 2
  • ₪1,120Week 3
  • ₪1,520Week 4

“Anything earlier?”

From the manage link, a customer asks to be told. When an earlier time frees up, their appointment moves to it. They never end up with two.

A time opened up on Sunday at 10:00. Move your appointment from Thursday?

Back on time

Cresaro learns how often each customer comes and reminds them when it’s time. Only the ones who said yes.

Rotem · every 5 weeks6 weeks since the last visit

A request, when the service needs your approval

For a service you approve by hand, the button says “Request appointment”. The request waits on your board and is not counted as recovered until you approve it.

  • Only to people who asked or said yes
  • A regular due back hears from it at most once a day
  • No time is ever held aside
  • You switch it on and off
  • Plus and up

Everything inside

Everything an appointment business needs.One number on WhatsApp.

Every package includes everything, apart from cancellation recovery and rebooking reminders, which start at Plus. The packages differ only in how many customers the assistant answers a month.

Answers 24/7

It answers in the language they wrote in. Hebrew, Arabic and English.

On the number your customers already know. The WhatsApp Business app stays on your phone, and you can answer alongside it.

HEיש לכם תור לגבות ביום שישי?

יש! שישי ב־10:30 או ב־12:00, אצל שני. מה מתאים לך?

ARمرحبا، كم سعر قص الشعر للأولاد؟

أهلاً! قص شعر للأولاد ‏60 ₪، 30 دقيقة. هل تريد موعداً؟

ENHi! Do you take walk-ins for a vet check?

We work by appointment. Tomorrow at 09:30 is free. Shall I book it?

Calendar

Straight into the calendar

No double bookings, even when two people tap in the same second.

Synced with Google Calendar

Reminders

Reminders people can answer

A day before, or up to three reminders. The customer confirms, changes or cancels in one tap.

Tomorrow 17:15, facial with Noa. Are you coming?
Voice notes

Sends a voice note? It listens.

“Hi, can I move my dog’s appointment to Thursday?”

Offers

An offer with dates

A special price between two dates. The assistant and the booking page show it by themselves, and stop when it ends.

Classic facial · 1–15 December₪320₪270
Booking page

A booking page of your own

A link for Instagram, an embed on your website, and a personal link where each customer changes or cancels their own appointment.

cresaro-tech.com/b/studio-lotus

Classic facial · 60 min₪320

Laser · small area · 30 min₪250

13:0015:3017:1518:30

Waiting list

Fully booked? They join the list.

From the page, from WhatsApp, or by you for someone who called. When a time frees up, they hear first.

  • SShir CohenAfternoons
  • MMerav Levi12:00–16:00
  • OOritAfter 18:00
Ratings

A rating after every visit

A short question after the appointment, and a link to a Google review. The link goes out whatever the score, with no filtering.

Google review link sent

Customers

Every customer, the whole history

Tags, a timeline of visits and conversations, merging duplicates and importing from a spreadsheet.

SShir Cohen12 visits · a customer since 2024

VIPSensitive skinAfternoons only

  • Tomorrow · Refreshing facial (recovered)
  • 5 weeks ago · Classic facial
Team

Your team, their time off and roles

Each person has their own hours and services. Time off closes their calendar, not the business.

  • NNoaOwner
  • SShaniOff 12–14 Dec
  • LLiorTeam
Alerts

Know what’s happening without checking

An alert to your phone, by email or on WhatsApp when something is waiting for you, and a morning summary of the day ahead.

  • Good morning, Noa7 appointments today · 2 things waiting for you
  • A customer asked to talk to youA question about a package price
Leads

Leads from Facebook, straight to your list

A Facebook or Instagram lead form lands in your leads list.

Lead form · Winter offer

Yael BarakNew

Plus and up

A reminder to come back

When a regular is late coming back, they get a message with this week’s free times. Only if they said yes.

Hi Rotem, it’s been almost 6 weeks. There’s a free time this week, Wednesday at 16:00.
Add-ons

Session cards

Sell 10 treatments up front. Every visit punches one by itself.

A message after the treatment

Your instructions, in your words, sent after the visit is over.

How does your skin feel? No make-up and no direct sun today. If anything bothers you, write to us.
Insights

Numbers that show what the business earns

Each sum stands on its own and is never added to another. Visits, no-shows, new customers, and what the assistant booked.

Example · November
Booked by the assistant
₪7,360
23 appointments
Recovered from cancellations
₪4,860
17 appointments
No-shows
3
Down from 8 last month
New customers
31
This month

Cancellation recovery and rebooking reminders come with Plus and up. Session cards and aftercare messages are switched on for your business when you ask.

The morning after

You wake up.Everything is already in order.

One board that shows what the assistant did overnight, what is waiting only for you, and what today holds. On the computer or the phone.

Example · Studio Lotus

You’re in control

The assistant answers.You decide.

Step into a conversation in one tap

See every conversation as it happens. Take it over whenever you want, and hand it back when you’re done. When a customer asks for you, you get an alert.

Noa is answering · the assistant is waiting

It never invents a price. Ever.

Every price, time and service name comes from your list. When the assistant isn’t sure, it says so and passes the conversation to you. It doesn’t guess.

  • Classic facial · 60 min₪320
  • Refreshing facial · 45 min₪280

Your number stays yours

A direct connection to WhatsApp, on the number you already have. No new number, and you keep the app on your phone.

WhatsApp Business account · connected

  • Every conversation the assistant has is there in your inbox
  • A customer erased in one tap, on request
  • Hebrew, Arabic and English, on the booking page too

The whole walkthrough

Who it’s for

For businesses where the calendaris the whole business.

Choose your kind of business and the sign-up form opens with the services, hours and questions usual in your trade. You only check the prices.

Pricing

You pay by how many customersthe assistant answers.

Fourteen days free from the day you go live, with no credit card. Then monthly with no commitment, and you can switch packages whenever you like.

  • Basic

    Up to 100 customers a month

    ₪120/ month

    • Every assistant feature
    • Calendar, reminders and a waiting list
    • No cancellation recovery
    Start free
  • Most popular

    Plus

    Up to 300 customers a month

    ₪250/ month

    • Every assistant feature
    • Calendar, reminders and a waiting list
    • Cancellation recovery and rebooking reminders
    Start free

  • Pro

    Up to 500 customers a month

    ₪350/ month

    • Every assistant feature
    • Calendar, reminders and a waiting list
    • Cancellation recovery and rebooking reminders
    Start free

  • Business

    Up to 1,000 customers a month

    ₪550/ month

    • Every assistant feature
    • Calendar, reminders and a waiting list
    • Cancellation recovery and rebooking reminders
    Start free
Booking system

Your own booking page, an embed for your website and a manage link for every customer. Add it to any package, or take it on its own. See the booking page

₪100/ month

A customer is one person the assistant answered that month, however many times they write. Past your package, the ones already counted keep the assistant and a new customer goes to you in the inbox.

What business owners ask us

Do I need a new phone number?

No. The assistant answers on the number your customers already have, and you can keep using the WhatsApp Business app on your phone and answer alongside it.

What happens when the assistant doesn’t know the answer?

It says so and passes the conversation to you, with an alert. It only ever takes a price or a time from what you entered, and never guesses.

How exactly does cancellation recovery work?

When an appointment is cancelled, Cresaro finds who asked for that time on the waiting list, and if nobody did, regulars who are due back and said yes to messages. It sends them an offer on WhatsApp with a button, and the first to tap gets the appointment. You switch it on whenever you want, from Plus up.

Can two people be booked into the same time by mistake?

No. Every booking, from WhatsApp, the page or your board, goes through the same engine, and the calendar itself does not allow an overlap. Whoever is a second late gets other times.

How long does it take to start, and when do I start paying?

You fill in a short form, try the assistant in a private chat and connect your number. The fourteen trial days start only when the assistant is answering your customers, not while you set up. After that it is monthly, with no commitment.

23:47

Tonight someone will ask if you have a time tomorrow.Let Cresaro answer.

Start 14 days freeTry the assistant on WhatsApp
  • No credit card
  • Monthly, no commitment